CharlesNgo.com and LeadGenEngine.Net Privacy Policy

Last Updated: April 25, 2019

1. Introduction

This Privacy Policy describes the information and data collection, storage, and use practices and policies on the websites at www.charlesngo.com and www.leadgenengine.net (along with all subdomains, collectively, the “Websites”). This Privacy Policy is only applicable to the Websites and not to any other websites that you may be able to access from the Websites, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. When you leave the Websites via a link to another website, you are subject to that site’s Privacy Policy, Terms of Use, and other policies (“Third Party website policies”) applicable to that site and you should review the Third Party website policies.

2. Information Collection and Use Practices

i. Types of Information Collected

Personal Information Collected. In order for you to access the services, content, and educational material offered through the Websites, we may require you to provide information that personally identifies you (“Personal Information”). Personal Information may include the following categories of information: (1) Contact Data (such as your name, mailing address, email address, and phone number(s)); and (2) Demographic Data (such as your zip code and age). If you communicate with us by email, post messages to any of our chat groups, bulletin boards, or forums, or otherwise complete online forms or surveys, any information provided may be collected as Personal Information.

Traffic Data Collected. We may automatically track and collect the following categories of information when you visit our Websites: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Websites; and (4) types of web browsers used to access the Websites (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but is helpful for improving your experience on the Websites.

ii. Uses of Information Collected

We may use your Personal Information to send you information about our company and our services or to contact you when necessary. We may also share your Personal Information with our partners who may contact you about services they offer.

iii. Technology We May Use: Cookies, Web Beacons, and Clear Gifs

Cookies and web beacons are small text files that are stored on your computer when you visit certain web pages. We collect information through cookies and web beacons about your web browsing activities such as the address of the page you are visiting, the address of the referrer page you previously visited, the time you are viewing the page, your browsing environment, and your display settings. We may use cookies and web beacons on our Websites for the following purposes:

  • Understanding traffic patterns and the number of visitors to the Websites and other websites that we partner with;
  • Understanding how you use and interact with the Websites;
  • Improving our services;
  • Optimizing your experience on the Websites;
  • Providing anonymous individual or aggregate auditing, research, modeling, and reporting for our advertisers and other partners;
  • Providing you with relevant advertising and content; and
  • Managing our Websites

Clear Gifs are tiny graphics with a unique identifier, similar in function to cookies, used to track the online movement of Websites visitors.

Please note that cookies, web beacons and clear gifs may be placed by a third party service provider who performs these functions for us. These third parties may have their own privacy policies.

We do not use cookies, web beacons, or clear gifs to collect or store any Personal Information.

iv. Sharing of Personal Information

We may share Personal Information with advertisers and other third parties. The other parties with whom we share Personal Information may send information to you about products or services. Those business partners agree to uphold the same standards of security and confidentiality described in this Privacy Policy, and they will only use your Personal Information to carry out their specific business obligations to us.

If you do not want us to share your Personal Information with any third parties, please email us at charles@charlesngo.com.

If we or some or all of our assets are acquired by another company, including through a sale in connection with a bankruptcy, that company will possess the information collected by us, and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.

We may disclose Personal Information or other data to comply with the law or legal requirements, enforce or apply our Terms and Conditions of Use and other agreements, or protect our rights, property, the safety of our users, or others.

v. Interest-Based Ads

We may also may share Traffic Data with advertisers and other third parties who may use it for advertising purposes, including to serve targeted advertising on non-affiliated third party sites. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information about your online activities on the Website or other websites over time. For example, anonymous information collected across multiple sites may enable the ad network to predict your preferences and show you ads that are likely to be of interest to you. Please note that we do not share any information that identifies you personally with the third party service providers who serve ads on our behalf. To opt out of these types of ads, please visit the Network Advertising Initiative (“NAI”) for information about how to opt-out of interest-based advertising by their members. See http://www.networkadvertising.org for general information about the NAI and http://www.networkadvertising.org/managing/opt_out.asp for the opt-out page. You may also visit http://www.aboutads.info/consumers/ to learn about interest-based advertising and how to opt-out from online behavioral ads served by some or all participating companies.

vi. Email Marketing

By submitting your email address through the Website, you are expressly consenting to receive emails from us, including from our affiliates, and from third parties concerning offers and advertisements unrelated to us. To opt-out of receiving email messages from us, from our affiliates or from other third parties, click on the “Unsubscribe” link contained in each email. Please allow up to 10 business days for us to process your request. If you have questions or concerns regarding this provision, please contact us at charles@charlesngo.com.

3. Confidentiality and Security of Personal Information

i. User Ability to Access, Update, and Correct Personal Information

At any time you may contact us via email at charles@charlesngo.com to update your Personal Information or request that your Personal Information no longer be shared by us.

ii. Your California Privacy Rights

As described in this Privacy Policy, from time to time we may make your personal information available to third parties for their marketing purposes. California law permits individuals who are California residents to request certain information about our disclosure of personal information to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing to charles@charlesngo.com. If you do not want us to share your personal information with third parties, you may opt-out of this information sharing by emailing us at charles@charlesngo.com. In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; or by phone at 916-445-1254, (TDD) 916-928-1227, or 800-952-5210; or by email to dca@dca.ca.gov.

iii. Security

We use reasonable security measures to protect against the loss, misuse, and alteration of the information under our control.

4. Third-Party Links and Public Information

The Websites may contain links to websites not operated by us. We are not responsible for the privacy practices or the content of such websites. Please review the Third Party website policies of each site you visit. We may also make chat rooms, forums, message boards, and news groups available to you. Please understand that any information that is disclosed in these areas becomes accessible to the public. You should exercise caution when deciding to disclose your Personal Information in a public forum.

5. Updates and Changes to Privacy Policy

We reserve the right, at any time and without notice, to update or modify this Privacy Policy, simply by posting such update or modification on the Websites. Any such change, update, or modification will be effective immediately upon posting on the Websites. You consent to such changes through your continued use of the Websites.

If you have questions about this Privacy Policy or want to contact us, please send an email to charles@charlesngo.com.